Recent Water Damage Posts

Fall Preparation for Winter

12/9/2019 (Permalink)

Did you get those gutters cleaned and cleared before the cold weather came upon us?  Did you disconnect the outdoor hoses?  And shut off the outside spigots?  There will still be some above freezing days coming our way in order to get that done.  They just won’t be warm tasks to complete!

If you do not get these outdoor chores completed, the brutal cold of a polar vortex could make your life even more inconvenient and uncomfortable.  Those clogged gutters won’t allow the melting snow from the roof to flow easily or freely.  Since water seeks the path of least resistance, it will cascade over the gutters onto sidewalks, landings and other walkways.  This makes for dangerously icy walking spaces.  As it makes its way closer to the foundation of your home, it may find a way through your foundation into your home…  Remember the note about the path of least resistance?!

That snow on the roof that spills over the gutters can become ice dams, damaging roofing, soffits, facia and gutters from the sheer weight of ice and snow.  The water from this can often make its way along the inside walls of your home.  Wet ceilings, walls, insulation, flooring and baseboards can make such a mess.  Left to dry on their own, they can soon harbor mold.  The roof itself can be damaged and continue to have leakage problems.  (NOTE:  Do not use standard rock salt on your roof!  Calcium Chloride based products are safer for roofing materials and will work at lower temperatures.)

If that hose is still connected or the water has not been shut off to those outside spigots, freezing weather causes the water in those lines to expand.  Breaks and cracks are frequently the result.  Where does the water from those broken lines go?  Back into the house, of course, where it is warmer and the water can flow freely!  What a mess!

Yes, “Baby, it’s cold outside!”  But it will only get colder as winter progresses.  Take advantage of the next warmer – above freezing – day and get those outside chores completed.  Otherwise, you will find yourself needing to call SERVPRO of Rockford to make those water damages “Like it never even happened.”

River Water

4/2/2019 (Permalink)

The Rock River had flowed into the basement of this local home.

With the recent flooding of our local river a large amount of homes had water intrusion. Many people had to even leave their home until the water had resided.

Unfortunately, unless you have flood insurance and the area is deemed a disaster, this is a problem that ends up burning a hole in your wallet. 

Here's a few tips that you could utilize while trying to re-mediate your home or business:

1) Protect yourself, besides water being from the river it has also flowed up through the sewer into your home. Most flood water is considered sewage due to the high amount of microbial growth.

2) All carpet and pad will need to be removed. Make sure you get this up first, due to the amount of saturation they can hold. It's difficult to dry an area or dwelling if there is still saturated material.

3) Drywall will need to be cut and removed at either 2ft or 4 ft. If you keep it consistent, it is much easier to replace. 

4) Sadly, most contents will have to be disposed of due to how contaminated the water was. Again, please protect yourself.

If there is anyone that needs assistance or wants us to come out and take a look, don't hesitate to give us a call! Even if it is just for advice, we are here to help! 

Dangers of Dish-washing!

7/19/2018 (Permalink)

Water damage caused by a dish-washer on the floor above.

Most everyone knows how a dish-washer works. You place the dishes, include the little packet, shut the door, press a few buttons, and suddenly it roars to life and the dishes are getting cleaned. Yay!

What happens when you leave, come back, and realize that instead of washing the dishes, the "so-called" dish-washer ended up attempting to wash the floor in your kitchen? 

Well, you have quickly mopped it up, placed a 'do not use' sign on the washer, and start prepping to buy a new one. 

Within a few days you realize that the vinyl flooring in your kitchen is no longer flat. There are some weird places where it bubbles or feels squishy. 

Bad news: You have water damage under your flooring.

Good news: SERVPRO of Rockford can come in and help you out with this problem. Making it "Like it never even happend."

So give us a call when an appliance, that uses water, decides to cough it back up into your home!


5/29/2018 (Permalink)

Outside Spigot

Hurray! Winter is over and now you want to get some yard work done, but wait, as you turn on your outside spigot you realize that water is flowing INSIDE instead of OUTSIDE. 

What happened?

During the winter the spigot could have broken during the freezing temperatures. Immediately shut it off and call a plumber, or worst case, call and plumber and then call us at SERVPRO of Rockford! 

This is the time of year where we get many calls concerning spigots, either ones that have been leaking awhile, or some that just decided to flood your basement right now. 

If you do turn on your spigot and nothing goes wrong, don't forget to turn it back off again! It's alright to water your newly created garden, but you also don't want to water your newly finished basement as well! 

Spring Showers

4/3/2018 (Permalink)

Hooray! It is finally Spring! Even if the weather doesn't think so. Here we get the gross Midwest mush of rain, sleet, snow, and occasional hail. With all the different changes to weather, even all four in one day, we have to be aware of our structures. 

Throughout the Spring, or all the time, basements should be checked to see if there is any seepage through the foundation or other various opportunities in the structure. 

Be aware of your downspouts and gutters. The harsh cold winter may have either shifted the downspouts, or ruined the gutters. Making them ineffective at keeping water away from your home or business. 

With the ground still being frozen there is little room for water to go. If it can't soak up into the dirt, it may be finding itself through basement foundation cracks, window wells, or in some cases, right through your doors!

It would also be wise to invest in a dehumidifier, especially one you can place in the basement.  This can help with deterring mold growth and dialing down that icky mildew smell. 

If you need any advice, or have a spring disaster you can't clean up, give us a call at SERVPRO of Rockford!

Ways to Prevent Water Damage & What to do if Water Does Intrude

11/28/2017 (Permalink)

Commercial Water Damage from burst pipe

It’s starting to become that time again. Those of you who enjoy the cold and snow, I’m happy for you. Those of you, like me, that do not enjoy it, will just have to think warm happy thoughts.

With the strange weather patterns in our Midwest area, we need to be prepared for burst pipes that may happen in our homes and businesses.

Most people believe that when the weather gets below freezing temperatures is when pipes tend to burst. Pipes actually burst when there happens to be a warmer winter day and anything that has been frozen starts to defrost.

To prevent burst pipes, you need to start with stopping them from freezing in the first place!


  • Turn your water off if you are going to be gone for more than a day! - especially when you go on vacation to escape the freezing temperatures.
  • Keep your pipes warm! Open up cabinets if you are going to be leaving, or if you know that a below-freezing day is upon you.
  • Insulate any exposed piping! Again, keep your pipes warm. If your kitchen sink is on an outer wall, you might want to consider throwing in some extra insulation. Check your basements for any exposed piping that might need extra warmth.
  • Keep the water moving. Let water drip steadily from faucets, the more the water is moving, the less chance it has of freezing.
  • Caulk any holes or cracks near your pipes. You don’t want any more cold air getting in your home anyway!
  • Turn off your outside spigots! One of the biggest water jobs can come from being forgetful. Many people forget about their spigots, and suddenly there’s a new indoor swimming pool where your basement used to be!

Well, what if you didn’t follow ANY of these tips? Oops! There is now water in your home! Oh no! What to do? (Hint: flip this page over)


  • Stop the source of water/Determine source. Shut. Your. Water. Off. Don’t just leave water spewing into your home. Make sure you know where the source is coming from so you can have it professionally fixed, but until then, turn off your water. Please.
  • Remove as much excess water as possible. Shop vac, mop, even throwing towels down will help slow the spread of water.
  • Wipe any wood furnishings, or any delicate surfaces. Think of what you have in your basement. Is it antique? One of a kind? Or just extremely important to you? Try to wipe it dry and remove it from the affected area.
  • Be aware of electrical hazards. If your basement is filling up with water, and the water line is above your outlets, that water could now be electrified. DO NOT try and test the water. Have a professional, like us, come and pump it out.
    • Or if water came from above, look up at your light fixtures. Do they seem damp, or dripping? Turn them off and inform your professional technician.
  • Pad or block wood furniture. If you can remove them from the affected area, that’s even better. If you don’t have much room you can always use foil to wrap and protect wooden legs, if moving them isn’t an option.
  • Remove contents from the affected area. I hope that is self-explanatory. The less that gets wet, the less that gets damaged.
  • If you have any fans set them to blow air on the affected areas. If you have any dehumidifiers, that’s even better! Tip: Living in the Midwest with the humidity and rain, everyone should have a dehumidifier stashed somewhere! It wouldn’t hurt to have it on hand.

Hopefully you now feel prepared to tackle this winter weather! Keep your home and your possessions safe from disasters!

As you know, if something does happen to your home or business, give us a call! SERVPRO of Rockford, we make it “Like it never even happened.”


Bursting Pipes

11/29/2016 (Permalink)

Pipes in a commercial Builidng

It's, sadly, that time of year again! The weather starts to change and you don't know if tomorrow will be a "fall" day, or a frozen one! With the temperature constantly decreasing and increasing, it is easy to forget about the care of your home. 

SERVPRO of Rockford would like you to remember to protect your pipes from freezing before they burst! Once it starts to thaw out the amount of melted water and ice is too much for the pipe to handle.

A good idea, if you know that the weather is going to be below freezing temperatures, would be to open up the cabinets under the sink and let the warm air from your home inside. Also, to leave a small trickle of water running so its constantly flowing instead of sitting to freeze up.

If you plan on leaving for an extended time, or even a couple of days. It may be a good idea to also shut off your water. You never know what the weather will be in the next couple of days.

If a disaster does strike you, you can always call us at SERVPRO of Rockford, and we will make it "Like it Never Even Happened!"  

24 Hour Emergency Water Damage Service

8/11/2016 (Permalink)

SERVPRO of Rockford provides 24 hour fire and water damage restoration service.

SERVPRO of Rockford is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 815-964-0599

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rockford has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Rockford 

SERVPRO of Rockford specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.