Recent Posts

Spring Cleaning Ideas

4/12/2017 (Permalink)

Happy Spring everyone!

Some of us at SERVPRO Rockford have started going through our homes and decided it was time to clean and organize!

Our office manager has been using the KonMari Method. There is a book called The life-Changing Magic of Tidying Up by Marie Kondo. 

It includes a step-by-step process of de-cluttering your home and puts you in a better mindset to be rid of things that you think you need. The book is to help the readers de-clutter, and stay de-cluttered. Most people will keep organizing the same rooms over and over, this method is to help you stop that pattern! 

There are also many places you can take your slightly worn clothes and items to donate:


*Salvation Army

*Rockford Rescue Mission

*Rockford Habitat for Humanity

*Salvage Too

Outside Cleaning

Many people also take this opportunity to take care of the outside of their home as well! Remember to double check your gutters and down spots! They may have been broken during the cold and ice over the winter, or clogged due to the fall leaves. 

Also, check your outside spickets! We have already heard of a few of them causing water damage in basements! 

If any water damage does happen, just give us a call and we can make it "Like it never even happened." 

March - Green Means Clean!

2/9/2017 (Permalink)

Cleaning March - Green Means Clean! These three products are "Green" and safe for the environment!

SERVPRO of Rockford wishes you a happy March! Everyone knows that green is the "unofficial" color of March. Usually observed for St. Patrick's Day! 

And speaking of green, SERVPRO does carry "green" cleaning products that are designed to lessen the strain on the environment. They are made up of environmentally friendly raw materials. 

Carpet & Upholstery Green Clean #251 - This product is pretty much described by its name. This product does not contain phosphates, solvents, dyes, or fragrances.

All Surface Green Clean #250 - This is a great alternative to traditional surface cleaners. It is a "Clean-all" for surfaces that are to be wiped or even mopped. All of the ingredients are safe, non-toxic, phosphate free, VOC compliant and bio-degradable. 

Window Green Clean #249 - This environmentally-friendly glass cleaner is formulated with soft water to diminish spotting and streaking. Also, similar to the All Surface Green Clean #250, this product is safe, non-toxic, phosphate free, VOC compliant and bio-degradable. 


March is just the beginning for your spring cleaning! As you dust off your home and reorganize, think of all the products that you will be using. Are they safe for the environment? For the O-zone layer? For you to be breathing in? Or even for your family and pets?

When you finally move that junk out of your basement and/or garage pay attention to your structure. Now that things are starting to defrost you may start to see seepage or even mold growth appearing. You can call us at SERVPRO of Rockford and we will assist you if your spring cleaning turns into a spring disaster. We will make it "Like it never even happened." 

Bursting Pipes

11/29/2016 (Permalink)

Water Damage Bursting Pipes Pipes in a commercial Builidng

It's, sadly, that time of year again! The weather starts to change and you don't know if tomorrow will be a "fall" day, or a frozen one! With the temperature constantly decreasing and increasing, it is easy to forget about the care of your home. 

SERVPRO of Rockford would like you to remember to protect your pipes from freezing before they burst! Once it starts to thaw out the amount of melted water and ice is too much for the pipe to handle.

A good idea, if you know that the weather is going to be below freezing temperatures, would be to open up the cabinets under the sink and let the warm air from your home inside. Also, to leave a small trickle of water running so its constantly flowing instead of sitting to freeze up.

If you plan on leaving for an extended time, or even a couple of days. It may be a good idea to also shut off your water. You never know what the weather will be in the next couple of days.

If a disaster does strike you, you can always call us at SERVPRO of Rockford, and we will make it "Like it Never Even Happened!"  

Accidental Fires this Halloween

10/25/2016 (Permalink)

Fire Damage Accidental Fires this Halloween Carved Dragon Pumpkin by Angi

Halloween is almost upon us! It is the time of year where families will get together and start the fun and spooky decorations of their home. 

Candles play a huge part in most decorations. They are placed in windows, in pumpkins, and outside. Although I do admit that the fun flickering of the light is enjoyable, it can also be hazardous to the home and anyone inside. 

Please be cautious when using candles. Most people tend to set out their jack-o-lantern with a tea light lit, and then forget about it. Or they decided to just let the candle go out itself. With little ones running about and getting excited about the candy, there is always a chance that an accident could happen. They could knock over a candle or pumpkin, or even worse, their outfit may even catch on fire itself. 

So please be safe this year and monitor your jack-o-lanterns and the little ones who are enjoying the festivities! Otherwise you may end up with SERVPRO employees as your next Trick-or-Treaters! 



Restoring your Commercial Property After a Water Damage Event

10/4/2016 (Permalink)

Commercial Restoring your Commercial Property After a Water Damage Event Flooded Hallway in Commercial Building

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Rockford

SERVPRO of Rockford specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

MELD on the Rock

9/20/2016 (Permalink)

Community MELD on the Rock Jocelyn (Office manager) & Angi (Admin. Assistant.) Volunteering at the check in table

Last Thursday (September 15th 2016) SERVPRO of Rockford attended an event called MELD on the Rock. It's a yearly fundraiser that helps support Rockford MELD. 

A Bit about MELD

MELD is a non-profit social service agency which provides programs and services to those in need. MELD provides shelter, parenting information, life and job skills training, support, and education for young parents and their children in the Rockford community. 

SERVPRO of Rockford supports MELD and believes in their mission. Which is "guiding young parents to build a strong family and lead a responsible life by providing shelter, education and life skills training." 

What is MELD on the Rock?

MELD on the Rock had an attendance of 220 people this year! This fundraiser included a casual dining experience at Prairie Street Brew House with raffles to win a "rock", or a 50/50 raffle to win some cash. This year we had the opportunity to listen to music by 3 Good Men, who were fantastic! 

If any one is interested in finding out more about MELD, check out their website at: 

Does your home have a mold Problem?

9/13/2016 (Permalink)

Mold Remediation Does your home have a mold Problem? Mold on a wall in the basement of a home

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (815)964-0599

24 Hour Emergency Water Damage Service

8/11/2016 (Permalink)

Water Damage  24 Hour Emergency Water Damage Service SERVPRO of Rockford provides 24 hour fire and water damage restoration service.

SERVPRO of Rockford is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 815-964-0599

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rockford has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Rockford 

SERVPRO of Rockford specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Rockford Smoke and Soot Clean Up

6/13/2016 (Permalink)

Fire Damage Rockford Smoke and Soot Clean Up Fire, Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rockford will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 815-964-0599

Apartment Owners Association

5/20/2016 (Permalink)

Community Apartment Owners Association Jim and Jocelyn at our table.

Jocelyn, Jim, and Kay attended the Apartment Owners Association annual meeting this year on May 17th at Midway Village Museum. The delicious dinner was provided by Famous Daves. We enjoyed meeting the association members and look forward to being there again next year.

SERVPRO of Rockford is always willing to assist if an apartment building or rental property needs disaster clean up. We will work with the both the landlord and tenant to make sure that their disaster is made "like it never even happened." 

Even if both parties have different insurance companies (renters as well as the structural insurance) we will work with both their insurance companies to help get their disaster taken care of! Whether its a fire that includes the landlord's structure along with the tenants contents, or a water intrusion, we are here to help!