Recent Posts

River Water

4/2/2019 (Permalink)

Water Damage River Water The Rock River had flowed into the basement of this local home.

With the recent flooding of our local river a large amount of homes had water intrusion. Many people had to even leave their home until the water had resided.

Unfortunately, unless you have flood insurance and the area is deemed a disaster, this is a problem that ends up burning a hole in your wallet. 

Here's a few tips that you could utilize while trying to re-mediate your home or business:

1) Protect yourself, besides water being from the river it has also flowed up through the sewer into your home. Most flood water is considered sewage due to the high amount of microbial growth.

2) All carpet and pad will need to be removed. Make sure you get this up first, due to the amount of saturation they can hold. It's difficult to dry an area or dwelling if there is still saturated material.

3) Drywall will need to be cut and removed at either 2ft or 4 ft. If you keep it consistent, it is much easier to replace. 

4) Sadly, most contents will have to be disposed of due to how contaminated the water was. Again, please protect yourself.

If there is anyone that needs assistance or wants us to come out and take a look, don't hesitate to give us a call! Even if it is just for advice, we are here to help! 

Commercial Fire/Water

1/23/2019 (Permalink)

Commercial Commercial Fire/Water A storage room that had been affected by the sprinkler system.

When you are a commercial business renting a space you have to worry about the other tenants around you. 

Recently we had a commercial fire that was caused by a business next door. Luckily, the business that called us had insurance on their merchandise and equipment. 

A fire had broken out and the sprinkler system was set off and affected the entire work area as well as a display room and its contents.

Due to their contract with the building owner, everything from the wall paint inwards was the renters responsibility, and we were able to provide restoration services.

Unexpected disasters, like this incident, can happen to any business or any one. Please always be prepared and make sure your assets are covered, and if anything happens you know you can always call SERVPRO of Rockford and we can make it "Like it never even happened." 

Space Heaters

1/23/2019 (Permalink)

Almost everyone says how dangerous a space heater is, but most people still use them. (Yes, even some of us here at SERVPRO of Rockford are guilty of it.) 

Especially with these frigid Midwest winters, where temperatures can easily get below zero, you can resist the urge to dust it off and turn it on. 

Here is a checklist of what to keep an eye out for:

  • Inspect the heater for any flaws. You know this thing has been sitting in your basement for a year, and it's probably not a good idea to just plug it in, turn it on, and expect it to work perfectly.
  • Carefully inspect the cord. Look for any tears in it, or any parts of the wire showing. 
  • Stay in the same room with it. When you first plug it in check the cord after a few minutes to see if it starts to get hot to the touch. You don't want it to start a fire in the outlet. It might emit a burning smell at first, but that could be a build up of dust from it not being used for months.
  • Never leave it unattended. I know this one is a "no-brain-er" but it happens. Again, don't leave it unattended. (I needed to repeat this for emphasis.)
  • Keep it in an open area. Don't put it near furniture, drapes, or flammable objects.
  • Make sure it is out of reach for pets and children. 

We want you to have a safe winter season in your homes and not have to deal with the stress of your house being damaged by fire. 

If you have any questions or want to know more about fires you can call us anytime! 

Apartment Fire

12/3/2018 (Permalink)

Commercial Apartment Fire Apartment Stove Fire

Owning a commercial building can be difficult. Owning a commercial building filled with renters who you don't know very well, can be devastating.

Included in this post is a picture from a kitchen fire that happened in a large apartment building. Besides having the renter affect their own living space, there is also a chance of having other renters being affected by the same disaster. 

There are always risks when someone owns such a large building filled with many people, and accidents just waiting to happen. Whether it is caused by the tenant or by forces uncontrolled. 

Our SERVPRO team was on-site the same day of this fire, were able to start clearing debris, and talking the building owner through the stages of remediation. 

 We respond quickly to commercial losses and are prepared to provide services during these unforeseen disasters. 

Business ERP

10/17/2018 (Permalink)

Most businesses will not be able to open their doors after a disaster strikes.  Unfortunately,  disasters can happen anytime and can be completely unexpected. The best way to get back on your feet after a disaster is having a plan already prepared.

SERVPRO offers an ERP app/prgram. The ERP stands for Emergency Ready Plan, and helps business owners consolidate any important information that could be needed during an event. 

We will have one of our marketers come out and walk you through the steps and prepare a binder with all your information. 

You will be able to have a written copy of your plan as well as an online option to edit when needed. Included in the plan is information on electric, water, gas, and alarm shut offs. You can even customize where we park when you have an emergency.

If you want more information give SERVPRO of Rockford a call and we can provide all this free of charge! 

Mold in Residential Home

8/23/2018 (Permalink)

Mold Remediation Mold in Residential Home Mold Cause by Water Intrusion

Weather in the Midwest is always interesting. From raging storms in the summer to frigid temperatures in the winter. 

These last two summers have accrued a large amount of flooding. We've had storms that had lasted for days, leaving homeowners helpless. 

Unfortunately, some damage remains unseen until weeks or even months later when spots on the drywall, ceiling or paneling start to appear. 

Mold can easily grow and spread in wet humid temperatures. Especially in homes where water damage had occurred. It does take a professional to properly remove it without spreading the spores throughout the rest of the home. 

What you see growing on your walls is just the secretion of mold. Using bleach discolors the secretion making you think that it had been removed, but instead it can actually cause the mold to spread. 

Please consult a professional before you decide to take matters into your own hands. If you have any questions we would be more than happy to assist!

Dangers of Dish-washing!

7/19/2018 (Permalink)

Water Damage Dangers of Dish-washing! Water damage caused by a dish-washer on the floor above.

Most everyone knows how a dish-washer works. You place the dishes, include the little packet, shut the door, press a few buttons, and suddenly it roars to life and the dishes are getting cleaned. Yay!

What happens when you leave, come back, and realize that instead of washing the dishes, the "so-called" dish-washer ended up attempting to wash the floor in your kitchen? 

Well, you have quickly mopped it up, placed a 'do not use' sign on the washer, and start prepping to buy a new one. 

Within a few days you realize that the vinyl flooring in your kitchen is no longer flat. There are some weird places where it bubbles or feels squishy. 

Bad news: You have water damage under your flooring.

Good news: SERVPRO of Rockford can come in and help you out with this problem. Making it "Like it never even happend."

So give us a call when an appliance, that uses water, decides to cough it back up into your home!

Vacation Proof Your Home!

6/6/2018 (Permalink)

It's almost summertime! Everyone is thinking of getting away while the kids are out of school, or traveling in this wonderful weather. 

What ruins a vacation? Coming home to a disaster in your house! Maybe a pipe had burst, a storm had flooded your basement, or a fire had started while you were gone. Suddenly it seems your relaxing time away has just disappeared. 

Here are a few tips to make sure that you have an enjoyable time ALL summer.

  • Have a TRUSTED friend or family member either stay, or check your home while you are gone. You want to make sure you have someone that you know will take care of your home.
  • If you don't have someone staying there, turn your water off! You won't be needing it.
  • Double check that your furnace is running well. If your AC seems to be lacking in the heat, you might want to have someone check it out before you leave it to the smoldering hot summers here in the Midwest. 
  • Do a walk around your home and make sure your spigots are working! You don't want to leave them on, and you don't want them to leak. 
  • Check your stove! Make sure that all your appliances are working properly, and that your stove isn't left on.
  • Unplug what you don't need. You might want to check and unplug the power strip to your entertainment center. Most people put it behind their TV's with different electronics plugged in, and then forget about them. If you have a power surge during a storm, that may cause a fire.
  • If your basement is prone to flooding make sure that anything important is off the ground or in plastic tubs. A storm could hit anytime during the summer and you want to make sure your possessions are safe. 
  • Lastly, double or even triple check your home. There is no harm in being over-prepared for anything. 

If you do come home to a disaster give us a call at SERVPRO of Rockford and we will ease your mind by making it "Like it never even happened." 


5/29/2018 (Permalink)

Water Damage Spigots Outside Spigot

Hurray! Winter is over and now you want to get some yard work done, but wait, as you turn on your outside spigot you realize that water is flowing INSIDE instead of OUTSIDE. 

What happened?

During the winter the spigot could have broken during the freezing temperatures. Immediately shut it off and call a plumber, or worst case, call and plumber and then call us at SERVPRO of Rockford! 

This is the time of year where we get many calls concerning spigots, either ones that have been leaking awhile, or some that just decided to flood your basement right now. 

If you do turn on your spigot and nothing goes wrong, don't forget to turn it back off again! It's alright to water your newly created garden, but you also don't want to water your newly finished basement as well! 

Mold in Vehicles

5/23/2018 (Permalink)

Mold Remediation Mold in Vehicles Moldy Steering Wheel

No one likes to hear the word mold when describing their homes. Most people don't even want to think about it. 

I hate to break it to you, but mold is found everywhere in the world. It is just the elevation you should be worried about. 

One place you might not think about is your vehicle. In the picture you see a steering wheel with many colorful blotches covering it. 

This vehicle was out in the rain with the windows down during a rainstorm. When it had been brought back into the garage they rolled the windows up and let it sit, causing a 'Petri-Dish' affect. Throughout the vehicle there was mold growth on the seats belts, seats, and of course the steering wheel. 

If you do get water in your vehicle make sure that it is properly dried out, unless you like the furry colored splotches. 

SERVPRO of Rockford's technicians were able to get this vehicle cleaned up and ready for use! So give us a call if anything like this happens to you!